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Solutions by sector

Repetitive requests answered instantly and clients warned before every deadline

AI agents that send tax forms and payroll, answer recurring tax questions, warn about obligations before deadlines and run new-client onboarding — integrated with your accounting system.

The pains holding your operation back

Every month the same avalanche: tax form copies, payroll and statements consuming the team.

Clients missing obligations because the notice got lost in email.

Slow client onboarding: documents trickling in and rework chasing them.

Repetitive tax questions pulling the technical team away from high-value advisory work.

How SON.IA can operate

Document self-service: tax forms, payroll, statements and certificates sent instantly via WhatsApp, any time.

Obligation workflows: automatic deadline and delivery notices per client, with delivery confirmation.

Guided onboarding: the AI collects documents, validates pending items and follows the new client through full activation.

Tax-question triage: recurring questions answered by AI; advisory ones go to the accountant with context.

These are application references. Execution depends on the validated process, available data, permissions and integrations enabled for the project.

Operational AI for the industry

From conversation to action, with governance and human participation

SON.IA connects communication, knowledge and processes in a continuous journey. The final design is validated with your team before going live.

  1. 01

    Understands context

    Organizes intent, history and authorized data from the interaction.

  2. 02

    Applies rules and knowledge

    Consults approved content and follows the limits defined for each scenario.

  3. 03

    Executes the next action

    When configured, triggers workflows or native apps and records progress.

  4. 04

    Hands off to a person

    Sensitive cases, exceptions or critical decisions go to the team with context.

Scope, permissions, records and handoff criteria are defined during implementation. No example represents a guaranteed result for every operation.

AI agents that can compose the scenario

Documents Agent

Sends tax forms, payroll, statements and certificates instantly, integrated with the firm's accounting system.

Obligations Agent

Notifies each client about deadlines and deliveries at the right time, with confirmation and automatic resending.

Onboarding Agent

Collects new-client documents, validates pending items and drives activation without rework.

Tax Agent

Answers recurring questions about taxes, deadlines and regimes, escalating advisory matters to the accountant.

Use cases to validate

  • Tax form and slip copies
  • Payroll and statement delivery
  • Tax obligation reminders
  • New client onboarding
  • Hiring and termination status
  • Tax question triage
Illustrative scenario

Without automation

Chaotic month-start: team buried in tax form and payroll requests; clients missing obligations for lack of notice.

Illustrative scenario

With SON.IA

Documents delivered instantly by AI, clients warned before every deadline and the technical team dedicated to advisory work.

Governance applied to the workflow

Implementation can combine agent scope, permissions, interaction history, business rules and human handoff criteria. Data handling and applicable controls must be configured according to the process, industry and company obligations.

Frequently asked questions

What kind of request can the AI solve on its own?

Tax form copies, payroll delivery, hiring and termination status, recurring tax and deadline questions — the repetitive work that consumes the team today is solved instantly, at any hour.

Does Sonia integrate with my accounting system?

Yes. The platform connects to the ecosystem the firm already uses — accounting systems, ERPs and portals — to check and send documents in real time.

How do obligation reminders work?

Automatic workflows notify each client about tax form due dates, document deliveries and ancillary obligations — reducing delays and fines, on the channel the client already uses.

What about my clients' tax data?

Governance by default: LGPD, role-based access, audit trails and restricted scope per agent. Each agent only accesses the data the firm authorizes.