Pre-sales Agent
Answers leads in seconds, qualifies profile, budget and urgency, and suggests matching properties from your portfolio.
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Solutions by sector
Leads answered in seconds and visits scheduled with zero team effort
AI agents that answer portal leads instantly, qualify profile and budget, book visits on the broker's calendar and take care of tenants 24/7 — integrated with your real estate CRM.
The pains holding your operation back
Portal leads going cold: whoever replies in minutes wins the client — and your team can't keep up with the volume.
Brokers wasting time on window shoppers while qualified leads wait for a reply.
Visits cancelled last minute and brokers' calendars full of gaps.
Tenants calling after hours about payment slips, maintenance and contract questions.
How SON.IA can operate
Second-level response to every lead from portals, site or ads — on WhatsApp, with profile and budget qualified in the first conversation.
Visit scheduling directly on the broker's calendar, with active confirmation and reminders that reduce no-shows.
24/7 tenant service: slip copies, maintenance tickets, renewals and contract questions solved instantly.
Automatic follow-up on proposals and completed visits — no lead forgotten in the funnel.
These are application references. Execution depends on the validated process, available data, permissions and integrations enabled for the project.
Operational AI for the industry
From conversation to action, with governance and human participation
SON.IA connects communication, knowledge and processes in a continuous journey. The final design is validated with your team before going live.
- 01
Understands context
Organizes intent, history and authorized data from the interaction.
- 02
Applies rules and knowledge
Consults approved content and follows the limits defined for each scenario.
- 03
Executes the next action
When configured, triggers workflows or native apps and records progress.
- 04
Hands off to a person
Sensitive cases, exceptions or critical decisions go to the team with context.
Scope, permissions, records and handoff criteria are defined during implementation. No example represents a guaranteed result for every operation.
AI agents that can compose the scenario
Scheduling Agent
Checks brokers' availability, proposes times, confirms visits and sends automatic reminders.
Rental Agent
Serves tenants and owners: payment slips, maintenance tickets, renewals and statements.
Follow-up Agent
Re-engages stalled leads, collects post-visit feedback and keeps the CRM updated automatically.
Use cases to validate
- Instant response to portal leads
- Profile and budget qualification
- Visit scheduling and confirmation
- Slip copies and rental tickets
- Automatic post-visit follow-up
- Reactivation of stalled leads
Illustrative scenario
Without automation
Portal leads answered hours later; brokers overloaded with window shoppers and visits cancelled without notice.
Illustrative scenario
With SON.IA
Every lead answered in seconds and qualified; visits actively confirmed and tenants served 24/7 — brokers only handle hot leads.
Governance applied to the workflow
Implementation can combine agent scope, permissions, interaction history, business rules and human handoff criteria. Data handling and applicable controls must be configured according to the process, industry and company obligations.
Content to go deeper
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Frequently asked questions
Does Sonia answer leads from portals like Zap and VivaReal?
Yes. The agent reaches the lead in seconds on WhatsApp, qualifies profile and budget, suggests matching properties and books the visit directly on the broker's calendar — before the lead goes cold.
How does visit scheduling work?
The agent checks brokers' availability, proposes times, confirms via WhatsApp and sends reminders — reducing no-shows and optimizing the team's calendar.
What about tenants and condo residents?
Slip copies, maintenance tickets, contract questions and renewals are solved by AI at any hour, with escalation to humans when needed.
Does SON.IA integrate with my real estate CRM?
Yes. The platform connects to the ecosystem the agency already uses — CRM, management systems and portals — keeping the funnel updated automatically.