Plans organized by operational need
Start with inbound service, complete communication, or process automation. Dependencies and included volumes remain visible before you continue.
SON.IA value map
IA Operacional · Conversas + Conhecimento + Ações
Inbound Communication
Conversas e jornadas
Complete Communication
Conversas e jornadas
Process Automation
Gatilhos, regras e ações
Sales Prospecting
Módulo dependente
One platform. Different entry points and explicit dependencies.
Plans + setup + professional services
In 2 minutes and 30 seconds, Sonia explains how subscription, setup, and Success Packages relate — and which offer may be the right starting point for your operation.
Currency amounts in the video reflect the reference conversion available on its production date. For current estimated USD or EUR equivalents, use the Frankfurter-updated selector below. Setup and professional services are not automatically included in the subscription.
Localized video · pricing context · explicit dependenciesPlans & Pricing
Start with the most critical need: continuous communication, process automation or sales prospecting — with shared knowledge, governance and integrations.
Updating the USD conversion. Prices remain in BRL until it is available.
The foundation is shared
The offers organize different capabilities of the same Operational AI platform. Start with one front and expand as scope, dependencies and validated results evolve.
Communication
Inbound and outbound engagement with continuous context, digital channels and human handoff.
Process automation
Internal workflows with rules, integrations, records and human participation whenever needed.
Sales prospecting
Outbound cadences and commercial qualification as a module for eligible Communication Complete plans.
Shared layer: knowledge base, SON.IA Copilot, built-in governance, human oversight and access to native apps according to plan and configuration.
List price · 12-month term with monthly billing.
AI agents for customer service and sales on WhatsApp and digital channels — inbound and outbound.
The AI handles incoming conversations: FAQ, triage, qualification and human handoff.
For small operations structuring AI-powered service on WhatsApp.
R$490/month
12-month contract · monthly or annual billing
For service and sales teams with medium volume and integrations.
R$1,990/month
12-month contract · monthly or annual billing
For high-volume operations with corporate security and a dedicated SLA.
R$9,990/month
12-month contract · monthly or annual billing
12 plans and modules · 4 families · prices, limits and dependencies in one comparison
Sales Prospecting ModuleADD-ON
Multichannel outbound prospecting with AI: WhatsApp, email and LinkedIn cadences to generate qualified meetings.
Requires an active Communication Complete Performance or Enterprise plan — not sold separately.
Sales Light
R$1,990/month
Sales Standard
R$4,990/month
Sales Pro
R$12,990/month
Combine Communication + Process Automation
Get both lines and receive a 10% discount. The Sales module is outside the bundle.
Prices follow the current v4.1 commercial table; setup and bundle terms are detailed in the proposal. Want to see the ideal plan for your operation? Schedule a conversation with a specialist and get a tailored proposal.
Implementation (setup) is a one-time fee, with value and scope detailed in the commercial proposal.
Find your plan
Answer 3 quick questions and see the ideal recommendation for your operation.
Indicative recommendation based on your answers. The ideal plan is confirmed with a specialist, along with setup and bundle terms.
Pricing · Frequently asked questions
Payment options, contract, upgrades and quotas — everything you need to know before subscribing.
All SON.IA plans are contracted for 12 months, with monthly or annual billing — you choose the schedule that best fits your cash flow. With annual billing, you get a 17% discount, equivalent to 2 months free. We accept bank slip (boleto), Pix and corporate credit card.
The contract runs for 12 months. In case of early cancellation, a penalty of 30% of the remaining installments applies. All terms — duration, renewal and cancellation — are detailed in the commercial proposal, before any signature, with no hidden charges.
Nothing stops mid-month: service continues normally and the overage is billed via add-on packs, at rates set in the contract. If overages become recurring, our team recommends a tier upgrade, which is almost always cheaper than paying overages every month.
Tier upgrades can be done at any time, with prorated billing in the current cycle — settings, agents and history are preserved. Downgrades are evaluated at contract renewal, together with your account manager or the sales team.
Use the selector on this page as an initial guide. The recommendation considers your goal, volume, and advanced needs, while the final scope also depends on channels, data, integrations, permissions, and governance.
Yes. Combining Communication and Process Automation provides a 10% bundle discount. Automation requires Inbound Communication Pro/Enterprise or any Complete Communication plan. Sales Prospecting remains outside the bundle and requires Complete Communication Performance or Enterprise.
No. Implementation is a one-time fee, sized according to the complexity of your operation — number of agents, integrations and channels. The exact amount is detailed in the commercial proposal, together with the recommended implementation Success Pack for your case.
Scenario simulator
Start with an illustrative scenario and replace every field with actual operational data: volume, time, automatable capacity, team cost and the monthly fee considered.
Simulate communication, process automation or sales prospecting within the same platform. Results are illustrative and do not constitute proof of SON.IA performance or a return guarantee.
Your operation's sector
Illustrative scenario, not a market benchmark. The sector only fills editable examples; replace them with observed data from your operation.
Your operation today
Add up WhatsApp, social media, email and phone — inbound and outbound.
Time a team member spends, on average, on each conversation.
Enter only the share validated as suitable for automation; confirm it with historical data or a pilot.
HR, finance, procurement, operations: screening, reconciliation, reports and internal follow-ups.
Use the team's total monthly cost (compensation, payroll charges and benefits) divided by productive hours in the period.
Investment with SON.IA
Solution considered in the scenario
Plan and tier
Public monthly list prices. Adjust operational inputs and confirm final price, setup, allowances, and terms in the commercial proposal.
Scenario estimate
Potential net savings in this scenario
R$1,650
Potential capacity freed
104 h
Potential gross monthly benefit
R$3,640
Net benefit / monthly fee
+83%
Monthly fee equivalence
≈ 17 equivalent days
Potential 12-month projection
R$19,800
Estimated monthly operating cost
Cumulative savings over 12 months
Potential benefit composition
Freed capacity becomes financial savings only when it reduces spending, avoids hiring or generates measurable incremental output. Revenue and avoided costs require a baseline and supportable attribution.
External studies provide context on potential and task-level variation: QJE, ILO — they do not determine the values in this scenario.
Estimate based on the values shown — initially populated with editable illustrative scenarios. Freed capacity does not automatically equal accounting savings. Validate assumptions with actual data and a pilot in your operation.
Potential net savings in this scenario: R$1,650 based on the values shown and subject to validation with actual data.
A guided conversation connects your process to the right offer without assuming capabilities that have not been configured.
Schedule a guided demoReview terms, privacy, and contractual conditions before subscribing. View terms.
